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Customer Service Information |
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Customer Service Information
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If you're a regular reader of my column you know that my number one pet peeve is bad customer service. Nothing chaps my backside more than paying hard-earned money for a product or service only to have the provider of said product or service become apathetic, obnoxious or just downright rude after the transactional smoke has cleared. Stand Out in Business the Write Way When was the last time you received a handwritten note from a business associate? It may be that it was too long ago for you to remember. On the other hand, if you have gotten one lately, you know exactly who sent it and when. Customers - What They Really Want - 6 Secrets of Customer Service What customers really want can be divided into two areas.Firstly - they want the core service of your business to meet their needs. Whats For Lunch? As an entrepreneur, I'm always intrigued by small businesses, home-based or not, that exceed the expectations of their customers in a big way.Let me tell you about one of them. 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