| |
| |
|
Management Information |
|
|
|
Where Else in Your Business Do You Accept a 60% Failure Rate?
I recently surveyed CEOs and Business Leaders of large companies and small, profit and not-for-profit, and I asked just them just one question:'What is the single biggest factor that you believe will inhibit your sustained profitable growth into the future?' A, perhaps, surprising 37% responded that it was people - the recruitment, motivation and retention of people that was the biggest factor. So let's address the first one - recruitment. I see many, many businesses through a year from the very smallest through to the largest corporate and I am simply amazed how many people still use 'traditional' methods to recruit - maybe a couple of interviews, nothing more - together with a great reliance on the content of the CV and on references. You may know that the generally accepted wisdom is that by using these methods you are likely to get it right just 2 times in 5 ie. a 60% failure rate! Is there anywhere else in our businesses where we would accept that degree of failure? So we need to be more sophisticated in our recruiting methodology. For example: When we recruit a sales person how often do we establish directly whether they can sell? When we recruit an accountant how often do we establish whether they can read, interpret and, most importantly, report on a set of accounts? There are comprehensive methodologies that will dramatically improve your recruiting success rate and I have been using them for many years. They, of course, take longer and they may cost more, but it is nothing compared with the cost of getting it wrong - I saw some figures recently that that cost was around five times annual salary! There's too much to put in an article so I've therefore put them onto a double CD 'Recruiting to Win' - which is available on line at [http://www.rogerharrop.com/orderfrm.php] Can there be anything more important to the sustained profitable growth of your business than recruiting right? Roger Harrop is a former quoted company CEO, International Speaker, Business Advisor, Consultant and the author of 'Staying in the Helicopter? - the key to profitable growth'. He is Speaker of the Year with The Acadamy for Chief Executives and a member of faculty of The Institute for Management Studies. Visit http://www.rogerharrop.com and get your free e-book 'Everything You Always Wanted to Know About Profitable Growth, But Didn't Know Whom to Ask'
MORE RESOURCES: |
|
|
|
RELATED ARTICLES
The Higher You Go The higher you go, the cooler it becomes. Really? Let us begin from first principles. Unravelling the Data Mining Mystery - The Key to Dramatically Higher Profits Data mining is the art of extracting nuggets of gold from a set of seeminngly meaningless and random data. For the web, this data can be in the form of your server hit log, a database of visitors to your website or customers that have actually purchased from your web site at one time or another. Managing Yo-Yo Style Does being managed by others smack more of "Survivor" than Stephen Covey for you? Could there BE any more management styles out there-have you gotten to experience all of them yet? And what kind of manager are you-or should you try to be?If you're reading this, you're probably familiar with too many types of management and leadership styles-more flavors than months, for the most part. On the leadership, not so much. 3 Ingredients of Highly Profitable Organizational Change As waves of organizational change sweep across the business landscape, a huge question arises: What must a leader do to make sure change produces highly profitable results?To find out, I uncovered exactly what executives did who planned and implemented organizational change that produced $10-million - $1-billion in profit improvement.I discovered that highly profitable organizational change requires three key ingredients. Performance Management - By Assuming Nothing Unhappy as Jenny undoubtedly was, she held on very tightly to her job. After all, she had worked her way up over the years to the supervisory role she was in - and she wasn't going to let go. Diversity in the Workplace: Benefits, Challenges and Solutions Workplace diversity refers to the variety of differences between people in an organization. That sounds simple, but diversity encompasses race, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, education, background and more. Poor Employee Performance: How to Deal KEEP WRITTEN RECORDS: "Document !Document! Document!" Keep a record of periodic performance reviews, incidents of unsatisfactory performance, conferences where warnings are administered or terminations are announced. Issue warnings and terminations in writing as well as verbally. Group Meeting Disrupters MEETING DISRUPTERS: If two participants are carrying on a personal discussion that interferes with a meeting, direct a clear and simple question to one of them. In order to avoid embarrassing them, address them by name before asking the question. Cold Water Comments - What They Are and How to Manage Them! Cold Water Comments - What They Are and How to Manage Them! Cold Water Comments are those comments, phrases and ideas that are meant to discourage, disparage, discredit and generally douse your ideas! There are several things you can do to keep those comments in someone's bucket or warm them up once they've been tossed. Planning for the Cold Water - With Towels in Each Hand! Step 1 - Identify the Possible Cold WaterMake a list of all the comments you have heard in the past and might expect to hear now. Tales from the Corporate Frontlines: Employee Ideas Achieve Work Life Balance This article relates to the Work/Life Balance competency, which investigates how your staff feels with regard to the balance between work and personal life. It explores issues such as priority of family and hours on the job, also covered in this competency. Leading Bad Actors To Be Good Performers A successful leader told me, "The biggest challenge I've had in my career is dealing with bad actors. Brent, do you have tips on how to do it?"First, before we can deal with "bad actors", we must define the term bad actors. Innovation Management - Producing Great Products, Motivation Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. The Inferno of the Finance Director Sometimes, I harbour a suspicion that Dante was a Financial Director. His famous work, "The Inferno", is such an accurate description of the job that it cannot be otherwise. Creativity and Innovation Management - Competition versus Collaboration There is much confusion as to whether competition or collaboration is most beneficial to creativity and innovation. Though there are negatives to collaboration and it is not easy separating the effects of time pressure and group activity, in general collaboration beats competition. Innovation Management - some ideas are better than others Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Lateral Thinking, Logical Thinking, Applied Creativity Certain processes enhance creative output and others enhance innovative output. Defining creativity as problem identification and idea generation and innovation as idea selection, development and commercialisation, this article will tackle stages two and three using the three-stage process of lateral thinking, logical thinking and applied creativity. Magnificent Meetings - 5 Tips for Success Your impact at meetings will determine in a big way how well youdo in your career. In other words you will rise as high as yourcommunication skills will let you. Get More Impact From Your Annual Conference How can you get more attention for your conference and your association? Use some of these Power Marketing? tips and ideas. It won't cost much. Delegate, Dont Abdicate One of the key skills for the leaders of growing businesses is to 'get' the distinction between delegation and abdication.Many managers and business leaders fall into one of two extreme categories:They delegate too little and try to do it all themselves or they give too much away, abdicating both their responsibilities and the prerogatives of power. Behavioral Interview Questions You Can Use Monday Morning If past behavior is the best way to determine future behavior then behavioral interviewing is a requirement for anyone serious about hiring top talent. This skill isn't something that should be taken lightly, but everyone's got to start somewhere.
|
| home | site map |
| © 2006 |