![]() |
Management Information |
|
|
Hire People For What They Do Best
I recently flew from Seattle to Atlanta, I realized, just as we began our taxi, that it takes hundreds of support personnel to maintain a flight. I saw the woman at the check-in desk, security, pilots, luggage handlers, flight crews, air controllers, and the various staff physically on the tarmac doing whatever people do on an airport tarmac. Just as it takes hundreds of people to make a flight a reality, it takes a small army to run a business. One thing I have learned in my short-life of business, is the undisputable fact that one person can hinder the growth of a successful business. I constantly find myself doing 'administrative' things, such as following up on overdue accounts, staying up-to-date on taxes and marketing details, and balancing the bread and butter of my company. It is easy to get sidetracked on mundane tasks, it seems just as I get started on a project, the phone rings. I have also learned that letting go of some things can give you greater control. Confused? Think about this: I spend 3+ hours a week on accounting details. I make no money from that, my money comes from designing web sites and consulting companies on their online presence. Why would I spend 3 hours NOT making money when I can make $45 an hour doing what comes naturally? The answer: because it has to be done. By spending 3 hours a week, at a "loss" of $45 an hour, I am losing $135 a week, $7020 a year. When I hired my accountant, I 'saved' money. No longer am I losing $7000 a year to administrative task. Instead, I am able to pay him - a lot less than $7000 a year - to handle my account needs. This frees 3 hours a week for me to commit to my customers. I also have someone to take care of mailings, bills, and some phone calls. I receive approximately too many "Pre-Approval for $50,000" notices every day. I needed someone to rip out and shred my personal information and toss the remaining. This alone saves me time, allowing me to focus on running my business. Business owners are a special breed. Often we are described as stubborn, strong-willed, insane, smart, and lucky. None of those descriptors are negative - or shouldn't be. Business owners are needed just as much as employees. This special breed often allows these words become common practice, for some of you, the thought of handing over important aspects of your company is unrealistic. How realistic is it to hire a lawyer to paint your house? What about hiring a carpet cleaner to install your computer network? Obviously these people are not incompetent to do these things, but it is not their profession. Sometimes the less you have to worry about will help spark your creativity. I know a local photographer what was insistent on designing her web page, while she had great creative ideas, the means was harder to come by for her. She didn't know about search engines, or compatibility with difference browsers, or what a browser was. But she was excellent when it came to focus, lighting, and shutter speed. My point? Hire people to do what they do best. My accountant is an accountant, he does accounting, and he does my accounting. I am not going to ask him to take my picture, design my website, or paint my house. Let go of some aspects of your business, you can be the pilot and not have to worry about the baggage handling or staffing the check-in desk. S. Nestor writes for StormFront Development Group, an pioneer in Internet Marketing. Contact him at snestor@stormfrontdevelopment.com
MORE RESOURCES: |
RELATED ARTICLES
How to Prepare for Your Companys Financial Future Sooner or later, most business owners need to look for outside financing. Whether it's a line of credit with a bank to handle predictable cash crunches or a significant capital investment to improve plant and equipment, virtually every business will need access to additional funds at some point in its life. Identifying Potential in Ourselves and Others If there is someone nearby as you read this look in their eyes. Look closely and you will see great potential inside this person regardless of how "successful" or accomplished they are. What are Your Best Practices? Best Practices StudiesThese studies can be defined as inquiries into the skills and methods of your high performers to recognize their achievements, document their methods and skills and then share this information with team members to improve overall performance. The responses generated from your study may hold the solutions to a variety of team challenges in the Call Center. Why Outsourcing Could Be The Best Thing You Do For Your Business While it's probably not true to say that the traditional 9-5 job is on its way out, it IS true that more and more businesses these days are starting to see the value of outsourcing the jobs they can't cover themselves. Things like copywriting, PR, programming - even secretarial and admin support - are being outsourced to freelancers working from home or running their own business. What is Six Sigma? Six Sigma is a highly disciplined process focused on satisfying customers by delivering nearly perfect products and services. In today's competitive market, consistently maintaining satisfied customers is essential to growth and success. Influencing Change - A Guide for Sellers, Coaches, and Supervisors When people or groups make a decision to purchase something, they go through the same decision cycle that an individual goes through to decide upon a personal change, or an employee goes through to change behaviors at a boss's insistence.Until now, our communication rules have assumed that when we kindly or persuasively offer others good information that could solve problems and achieve successful results, or coach them toward making a much-needed change, or even just pitch a product they sorely need, we can expect a positive reception. Building Trust in Your Business Relationships - 10 Steps There are some simple things you can do with your people to ensure that they start to trust you. As a letter from Mike Emmott of the Chartered Institute of Personnel and Development in the UK says, in April 2005's UK Management Today says:-"Our surveys show that only one in four employees trust senior management to look after their interests"Is that not appalling? How on earth can businesses develop, survive and above all hang onto their best people if they are seen to be untrustworthy?It's horrible. Preparation: Your Companys Best Defense in Case of Catastrophe You've hung out your shingle and are ready for business. But what if something unforeseen were to occur? Is your business truly ready for all that being in business entails? It only takes one catastrophic event to adversely impact a once thriving business. Dont Let Your Measurements Mislead You Don't Let Your Measurements Mislead YouThere aren't too many words that can strike as much fear and loathing into the hearts of your internal customers, and sometimes your own employees as the words "Operational Measurements". Operational Measurements often get a bad rap because of their misuse by well intended, but misinformed management. Does Your State Like To Keep Your Workers Compensation Secrets Hidden? Workers compensation secrets are hidden deep within piles and piles of bureaucratic mumbo jumbo. They are sometimes used as high priced paper weights for over worked government workers who may or may not be totally interested in seeing that you find the exact information that you are looking for. The Narcissist in the Workplace To a narcissist-employer, the members of his "staff" are Secondary Sources of Narcissistic Supply. Their role is to accumulate the supply (in human speak, remember events that support the grandiose self-image of the narcissist) and to regulate the Narcissistic Supply of the narcissist during dry spells (simply put, to adulate, adore, admire, agree, provide attention and approval and so on or, in other words, be an audience). 25 Super-Practical Steps to Build Your Business! For the past several weeks, we have focused on some wonderful but (to my way of thinking) rather fancy ideas about life. I wrote about motivation (I don't believe in it). The Power of Positive Communication Communication is the key to your success at work, at play, and at home. Here are six tips that will make a difference in your life:1) People judge others by their actions. Check Your Communication Skills Use this check list to assess your communication skills.Focus* Do you pay complete attention to others when they are speaking? (A wandering focus discourages open communication. Score the Rainbows Pot of Gold: Become the Boss That No One Wants to Leave Leadership is lifting a person's vision to higher sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations.Peter DruckerLadies and gentlemen, the captain has turned on the seat belt sign. Spirits in the Corporate Boardroom.......Oh, sure...... There is a growing movement in the spiritual and holistic fields to bring a more metaphysical and human potential approach to the business community. Holism has been intergrating into both the health and mental health professions for many years now. What Every Manager Should Know About How to Reduce the High Cost of Employee Absenteeism Employers pay a high price for absenteeism, often more than they may realize, in terms of both financial and production losses and employee morale. Managers may view the tasks of finding a substitute employee as a short-term inconvenience; however, absenteeism frequently has more serious long-term effects. Three Ways to Transmit Loud and Clear The heart of a fool is in his mouth, but the mouth of a wise man is in his heart. --Benjamin FranklinHow often have you said something that you thought was perfectly clear, only to find out later that the receiver had taken it in exactly the wrong way? A boss's ability to communicate well with direct reports depends on the capacity to transmit meaning between people through the use of words. The Diamond Cutter Geshe Michael Roach is a Princeton graduate and a Buddhist monk. After graduation, he spent seven years studying the wisdom of Tibetan Buddhism. Take Control of Your Paper in 3 Easy Steps Do you have piles of paper on your desk. Many do and don't know how to deal with them. |
| home | site map |
| © 2006 |