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Management Information
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Knowledge Management - Leadership Behaviours Which Encourage Knowledge-Sharing The concept of knowledge management or knowledge sharing makes intellectual sense to the leadership teams in most organisations. Why wouldn't we want to learn from our successes and failures, and translate that learning into value?However, there is often a gap between the conceptual understanding, and their own behaviours as leaders - and that can be a problem?How do you engage leaders both intellectually and emotionally, in a way which will make a difference to their day-to-day behaviours? It requires more than a set of competency frameworks!The examples below are taken from the bestselling fieldbook "Learning to Fly ? Practical knowledge management from leading and learning organisations", written by Chris Collison and Geoff Parcell. Just The Facts Attitudes are more important than facts. Dr. Avoiding The Sheep Dip It is a sad fact that many employees are still being subjected to the age old training ritual of "sheep dipping". This is a process by which employees are "refreshed", "cleansed" and "re-invigorated" by ensuring they attend set training courses or, perhaps, are placed on the ubiquitous "refresher" course. Choices in Appointing International Managers Globalization is requiring companies to make important choices about how to deploy international managers. The costs of making the wrong choice are heavy both economically and in the emotional and physical toll it can take on employees and the impact it can have on the overseas branch. Four Steps to Better Performance Reviews Direct reports-people who need direction and leadership-rely on their leaders to give them feedback and mentoring, not just management and evaluations. However, these people who most need their boss's help frequently lack the guidance that would enable them move to the next levels of success-theirs, their team's and the company's. Knowledge Management - Creating a Sustainable Yellow Pages System How can I "know who knows" None of us can personally know more than around 250 people, yet we want our companies to be smart, learning organisations where it's easy to find the right person to talk to. This is why many organisations create "yellow pages" applications, which enable employees to find and contact other staff with particular expertise and skills. Is this A Good Time To Sell Your Body Shop Business? Have you ever asked yourself the question? "Is this a good time to sell my business?" That is a question every business owner asks himself, everytime he has a bad day. I once received e-mail from the editor of the Auto Body News, asking me that key question. Protect Your Organizations Proprietary Information The other day one of our overseas clients called in a state of near panic, to ask a question. At issue was whether they had unwittingly violated U. What is the Most Difficult Part of an Improvement Program? Answer: Starting one.Most of us realize that there is probably a better way to perform certain functions or tasks, but improvement programs seem to take second seat to getting the product out the door. When Being A Facilitator DOESNT Help I talked with a group of internal consultants last week - they felt they had to wear too many hats in their work. They had to be consultants, facilitators, coaches and trainers - sometimes in the same one-hour session. Why Your Business Needs an E-Mail Policy Why is it imperative to have a company E-Mail Policy? It issimply good business, that's why! In addition, having a clearand detailed e-mail policy in place, one that employees sign anddate before they are allowed access through your businesss'computers, is critical to you being able to enforce or react tosituations that may arise at a later date.Even assuming you have the best folks working for you, or on yourbehalf, does not negate the need for this type of policy to beestablished. Can Your Business Run Without You? If you are a business owner or a business owner to be, let's examine this scenario.Like other people, you are so excited when you first started your own business. Communication in Business Effective communication in business is not about creating the perfect PowerPoint presentation. It's not about writing the perfectly-pitched report. Innovation Management - Eliciting Dominant Ideas Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. Einstein - Definition of Insanity Insanity in the Sign & Graphics IndustryEinstein's DefinitionAlbert Einstein once said "The definition of insanity is doing the same thing over and over again and expecting different results". Think about this quote for a second and ask yourself, does this quote apply to the way you run your company?Have you been doing the same thing over and over again expecting different results? If so, then you might want to keep on reading. 5 Ideas To Leverage The 3 Stages Of Career Development In Your Organization In most industrialized nations, the average age a student graduates from high school is 18 years old and the average retirement age is 65 years old - a difference of 47 years. On average, most people work 40 to 50 years of their lives. Innovation Management: The Time Factor Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Instantly Uncover Your Corporate Culture Best Definition of "Corporate Culture"If you ask 10 people to define "organizational culture," you will get 11 different answers!Fortunately, from my consulting and writing on leadership and organizational change, I created my definition of organizational culture:"Corporate culture is how every employee knows she or he must act - even if no one is watching."Knowing your company's culture proves crucial for multiple reasons, including:+ Only organizational changes that fit into your company's culture will succeed. I Cant Use This Approach Unless My Boss Does - Power, Accountability, and Consequences People who work with us often struggle with this dilemma: in theory, they come to believe that it would be very helpful to use our approach with people who have more power than they do, and in practice, sometimes it seems too risky to try. Some examples of things that feel too risky include raising questions with your boss about his or her performance, disagreeing publicly with people who have more power , or otherwise sharing information that might lead you or the person in power to feel put on the sp ot. Keep The Faith - Transform The Fear FEAR! To what extent does fear rule your life? How is fear controlling or motivating you? Bring up the topic and watch people react. Our lives incorporate so many beliefs about fear- reinforced by what we tell ourselves and what we hear from others.
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